Job Description
Job Description:
Provides a variety of services and high level support for the analysis of low to mid complexity projects along with the support and maintenance of EHR applications that are affected.Education Qualifications:
Responsibilities include meeting with clinical end users to gather workflow requirements; analyzing, designing, configuring, educating, and supporting the implementation of those requirements; managing low to mid level projects for the implementation of new functionality and system updates; ensures application updates follow best practices and change control protocols; issues resolution and communication back to clinical end users. This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application. Duties also include successful development, implementation, and presentation of educational programs to end users using various educational techniques to ensure user competency. Works under general supervision.
Licensure/Certification Qualifications:
Bachelor’s degree in Information Services, Business, Healthcare or related field of study.
OR
Associates degree and 2 years of experience in Information Services, Business Services or Healthcare.
OR
4 years of experience in Information Services, Business Services or Healthcare.
Preferred:
Epic PB Resolute Billing Accredited or Certified
Epic HB Resolute Billing Accredited or Certified
Job Details
- Support Services
- Operations & Administration