Operations Manager

Job Description:

In collaboration with senior leadership, leads most complex multi-specialty or family practice departments and has significant impact to Essentia Health's overall performance and business operations. Focused on operational activities within practice. The majority of time is spent overseeing area of responsibility, planning, prioritizing and/or directing the work/responsibilities of teams/colleagues. Goal achievement of the specified area is accomplished through strong management of teams/colleagues to ensure operational results. Maintains optimum patient care systems through effective fiscal and operational management, which includes ensuring policies, practices, and procedures are understood and followed by team members. Communicates with parties within and outside of own job function, which may include external customers or vendors. Responsible for managing teams, making and implementing adjustments and improvements of processes, systems or products to enhance performance of job area. Responsible for coaching, leading and mentoring emerging talent and developing the talent pipeline. Oversees compliance with regulatory and accreditation requirements and development and maintenance of Practice Manuals. The Operations Manager II assures orientation and ongoing education for staff and has input into program and project development.